1.Two different roles we play
We are the data controller for information about our own customers: the person who signs up, billing contacts, support conversations and website visitors. We decide why and how that data is used.
We are a data processor for the employee and payroll data inside a company’s workspace. That company is the controller: it decides what to store and why, and we only act on its instructions. If you are an employee asking about your own records, please contact your employer’s HR team first — we will refer your request to them.